1. Introduction

4Core Global Traders is committed to delivering quality products. This Warranty Policy outlines the terms, coverage, and procedures related to warranty claims.

2. Warranty Coverage

• Warranty coverage applies only to manufacturing defects and defects in materials or workmanship.
• Warranty duration varies depending on the product category and specific component.
• General warranty coverage ranges from 6 months up to 5 years, depending on the item.
• Major components such as the product body, battery, and core mechanical parts may carry different warranty periods as specified at the time of purchase.
• Proof of purchase (tax invoice or order confirmation) is mandatory for all warranty claims.

3. What is Covered

• Manufacturing defects in materials or workmanship.
• Functional faults occurring under normal usage conditions.
• Replacement or repair of defective components at our discretion.

4. What is Not Covered

• Damage caused by misuse, negligence, or improper installation.
• Wear and tear due to normal usage.
• Damage resulting from unauthorized repairs or modifications.
• Accidental damage, natural disasters, or external factors.

5. Warranty Claim Process

• Contact our support team with your order details and issue description.
• Provide supporting images or videos if required.
• Our technical team will review the claim and provide further instructions.
• Approved claims may result in repair, replacement, or resolution as deemed appropriate.

6. Warranty Limitations

Warranty coverage is limited to product repair or replacement only. 4Core Global Traders shall not be liable for indirect, incidental, or consequential damages resulting from product defects.

7. Transferability

Warranty coverage applies only to the original purchaser and is non-transferable unless otherwise agreed in writing.

Effective Date: 1 January 2026
This Warranty Policy may be updated without prior notice.