1. Introduction

At 4Core Global Traders, we are committed to fair and transparent business practices. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds may be requested.

2. Order Cancellation

• Customers may request cancellation within 24 hours of placing the order, provided it has not been processed or dispatched.
• Cancellation requests must be made through our official support channels.
• Orders that have already been shipped may not be eligible for cancellation.

3. Refund Eligibility

• Refunds apply only to eligible returns as per our Return Policy.
• Products must meet return eligibility criteria before refund approval.
• Proof of purchase is required for all refund requests.

4. Refund Process

• Once approved, refunds will be processed to the original payment method.
• Refund processing may take 7–14 business days depending on your financial institution.
• Customers will receive notification once the refund has been initiated.

5. Non-Refundable Items

• Customized, personalized, or specially ordered products.
• Items damaged due to improper use or negligence.
• Shipping charges and transaction processing fees (unless due to company error).

6. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check with your bank or payment provider first. If issues persist, contact our support team for assistance.

7. Policy Updates

4Core Global Traders reserves the right to update or modify this policy at any time without prior notice. Continued use of our services indicates acceptance of any changes made.

Effective Date: 1 January 2026
This Refund & Cancellation Policy may be revised periodically.