1. Introduction

At 4Core Global Traders, customer satisfaction is important to us. This Return Policy outlines the conditions and procedures for returning products purchased from our website or through authorized channels.

2. Eligibility for Returns

• Products must be unused, undamaged, and in their original packaging.
• Return requests must be initiated within 7 days from the date of delivery unless otherwise specified.
• Valid proof of purchase (invoice or order number) is required.

3. Non-Returnable Items

• Items damaged due to misuse, negligence, or improper handling.
• Products that have been customized, altered, or specially ordered.
• Consumable goods or items explicitly marked as non-returnable.
• Products without original packaging or missing components.

4. Return Process

• Contact our customer support team to initiate a return request.
• Provide your order details and reason for return.
• Upon approval, follow the return instructions provided by our team.
• Ensure the product is securely packed to prevent transit damage.

5. Inspection & Approval

Once the returned item is received, it will be inspected to verify compliance with our return eligibility conditions. Approval or rejection of the return will be communicated accordingly.

6. Refunds

• Approved refunds will be processed to the original payment method.
• Refund processing may take up to 7–10 business days.
• Shipping charges are non-refundable unless the return results from an error on our part.

7. Exchanges

Exchanges may be offered based on product availability. Customers are encouraged to contact support for assistance with product replacements.

Effective Date: 1 January 2026
This Return Policy may be updated periodically without prior notice.